HotelsCombined recognize Cranberry Cottage amongst the best hotels in the South Africa

Posted on Thu June 27, 2019.

Ladybrand, South Africa, 9 February 2019- HotelsCombined, the Australian-based hotel meta-search company, has started an extensive survey covering different types of accommodations within South Africa. This survey is based on gathering data from millions of guest reviews, and translating them to an official Recognition of Excellence.

The HotelsCombined Recognition of Excellence is not a ranking list but a group of outstanding
accommodations chosen based on a strict set of criteria. In order to be considered, properties must meet
the following criteria:

• At the time of judging, a winner is rated 8.00/10 or over with a minimum of 50 customer reviews certified
by HotelsCombined.
• We couldn’t detect any major customer service problems, nor recurring or unresolved issues.

Moreover, HotelsCombined is taking in great consideration the way the hotel staff answered the Hotels
communication team, demonstrating their commitment in providing quick assistance.
Cranberry Cottage boasts a high satisfaction rating among guests and travel industry experts, receiving 253
reviews for an impressive rating of 8.7 out of 10.

“We are thrilled to be working with the best hotels in South Africa and Cranberry Cottage is certainly among
them” said Alberto Castellucchio, market manager of HotelsCombined South Africa “What is different about
the Recognition of Excellence is the way information is gathered and analysed: it all depends on the guest
and his or her experience with that particular accommodation.”

“With HotelsCombined 30 million people are finding the best deal available on-line every month. With this
award, we’d like to make it even easier for every traveller to identify the best hotel for customer service and
therefore the best value for their money”.